Shipping Information

Fast, reliable delivery across Delhi NCR

🚚 Professional Delivery

Professional delivery service across Delhi NCR with installation support

Delivery Areas

🔵 Delhi NCR Zones

• New Delhi
• South Delhi
• North Delhi
• East Delhi
• West Delhi
• Central Delhi

🟢 Extended Delivery Zones

• Noida (Uttar Pradesh)
• Gurgaon (Haryana)
• Faridabad (Haryana)
• Ghaziabad (Uttar Pradesh)
• Greater Noida

Delivery Charges

Order Value	Delhi NCR	Extended Zones
₹2,000+	₹100	₹200
₹1,000 - ₹1,999	₹150	₹250
Below ₹1,000	₹200	₹300

Delivery Timeline

📦

Standard Delivery

2-3 business days

⚡

Express Delivery

Same day (if ordered before 2 PM)

+₹200 extra

🕐

Scheduled Delivery

Choose your preferred time slot

+₹100 extra

Special Handling & Care

🐟 Live Fish & Plants

• Temperature-controlled transportation
• Oxygenated bags for fish
• Priority delivery scheduling
• No weekend deliveries for live items

🏠 Large Aquarium Tanks

• Professional handling team
• Specialized equipment for large tanks
• Installation service included
• Delivery only on weekdays

⚙️ Equipment & Accessories

• Standard packaging protection
• Fragile item handling
• Flexible delivery times
• Weekend delivery available

Delivery Process

Order Confirmation

You'll receive an email/SMS confirmation with order details and estimated delivery time.

Processing & Packing

Your order is carefully packed with appropriate materials for safe transportation.

Dispatch

You'll receive tracking information and delivery updates via SMS/email.

Delivery

Our delivery team will contact you 30 minutes before arrival and require signature upon delivery.

Delivery Restrictions

⚠️ Important Notes

• Live fish and plants cannot be delivered on weekends or holidays
• Large tanks (100+ gallons) require advance scheduling
• Delivery not available in areas with vehicle restrictions
• Orders placed after 6 PM will be processed the next business day
• Weather conditions may affect delivery times

Tracking & Customer Support

📱 Order Tracking

• Real-time SMS updates
• Email notifications
• Customer portal access
• WhatsApp support

📞 Support Contact

• Delivery hotline: +91 98765 43210
• WhatsApp: +91 98765 43210
• Email: delivery@delhiaquariums.in
• 24/7 customer support

Frequently Asked Questions

Can I schedule a specific delivery time?▼

Yes! We offer scheduled delivery slots. You can choose your preferred time during checkout for an additional ₹100 fee.

What if I'm not home during delivery?▼

We'll attempt delivery twice. If unsuccessful, we'll contact you to reschedule. Live items will be returned to our facility for safety.

Do you deliver on weekends?▼

Weekend delivery is available for equipment and accessories only. Live fish and plants are delivered Monday-Friday for their safety.

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